“We arrived and were shortly after welcomed by the owner.”
We had chosen this property as described as dog friendly with garden. We were told by the owner that the garden was for the property next door and the occupants of which would be leaving on the Saturday, but we could use it. I enquired if there were any walks across the farm land and the owner advised us of one, which turned out to be inaccessible for my dog as stile gap too short for him to get through.
The cottage was very dirty, surfaces only wiped, mould and dirt in shower tray and on tiles, dirty furniture and accessories ie lamp shades, spray marks on ceiling, dirty radiators, I have taken photos which I am happy to share with Sykes. The property is not as per description, no exclusive garden or TVs in bedrooms. I paid almost £1100 for 8 days, this property falls far below what I would expect.
The owner requested we turn off central heating when not in the property, which we agreed to. The next day he entered the cottage whilst I was in it alone unannounced, saying he had seen the heating had been left on and thought we were out, my husband and dog were out, so car not in parking space. As you can imagine I was very surprised at his entry but felt unable to challenge. This behaviour is completely unacceptable, only in a risk situation would I expect an owner to enter their property, certainly not to turn the heating off. I could have been asleep, showering etc and all our personal possessions were insitu, I am very unhappy about this.
This was my first and last experience of booking with Sykes.
