“Peter, the owner of Brendan's cottage, seemed like a nice man and was quick to respond whenever we had questions or problems, which we really appreciated.”
That said, the cottage had lots of quirks. The most stressful quirk for us was that we were being charged for all the gas heating and electricity we used while staying in the cottage, as reflected by the meter reading. (This was mentioned in the listing, but it's so unconventional that we didn't notice/understand it when we were making our booking). We stayed for six days and only ended up paying $13, so the expense wasn't bad. However, we were very anxious during our first night or two in the cottage, before we had gotten a good estimate of how quickly our energy expenses could add up. The cottage itself was kitschy, not necessarily in a bad way. It did have spots of mold in a few places. The location was beautiful, and the garden was huge and lovely. All things considered, we were happy to move on to our next bnb when we left.
Many thanks for your feedback, we have fed your comments back to the owner in order to maintain our property standards. Your views are as valued as your initial booking so that we can keep providing the best UK holiday experience.
Your points will also be reviewed to ensure that our property descriptions are accurate and not misleading.
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Owner relations
